Nursing Staff Perception about Quality Improvement and Organizational Development

Document Type : Scientific peer reviewed journal

Authors

1 Nursing Administration, Faculty of Nursing, Benha University

2 Nursing Administration, Faculty of Nursing, Tanta University, Egypt

3 Nursing Administration, Faculty of Nursing, Benha University, Egypt

Abstract

Background: The ability to use quality improvement activity in different situations of
healthcare lead to organizational development. The study aimed to assess nursing staff perception
about quality improvement and organizational development. Design: a descriptive study was
utilized in this study. Setting: the study was conducted at all inpatient units and critical care units at
Kafr El Dawar General Hospital. Sample composed of 280 of nursing staff. Tools: two tools were
used for data collection; quality improvement questionnaire and organizational development
questionnaire. Results: The highest percentage of nursing staff perception was related to knowledge
regard quality improvement followed by attitude then knowledge regard quality improvement tool,
and the least one was related to knowledge regard quality improvement methods. The highest
percentage of nursing staff perception regard organizational development was related to
organizational clarity and standards, followed by management and human resource while financial
management of organizational development was last one. Conclusion: There was a statistically
significant positive correlation between quality improvement and organization development.
Recommendation: Encourage training courses, seminars and workshop for improving nurse's
knowledge about quality improvement and educate nursing staff how to use best practice when
selecting interventions for improving quality.

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